I help teams find where AI actually fits their business — inside their operations and in front of their customers — then design and ship it so people trust it and use it.
25 years shaping products for teams at
Plenty of consultants can tell you AI is important. Fewer have designed the screens people stare at all day, and fewer still have shipped production AI products end to end. I do both. That means the strategy I hand you is already pressure-tested against what's buildable, compliant, and genuinely usable.
Where does AI save real hours without creating new risk? I map your workflows, adapt or customize tools to fit how your team actually works, and stand up secure, compliant adoption people will trust.
Customer-facing and B2B AI features that earn trust instead of eroding it. I design the experience, then can take it all the way to a shipped, monetized product.
The fastest way to waste an AI budget is to ship something no one trusts. Every engagement starts from the humans on both sides of the screen — employees and customers.
A fixed-scope audit of where AI fits your business — what's safe, what's high-ROI, and what to ignore. You leave with a prioritized, plain-English roadmap you can act on with or without me.
Adapt and customize AI tools to your real workflows, redesign the processes around them, and enable your team to adopt them securely — SOC2-minded, PII-safe by design.
Design — and optionally build — AI-powered experiences for your customers. From concept to a live, monetized product, often in weeks rather than quarters.
Hands-on sessions and talks that get leadership and teams aligned on what AI can and can't do for them.
Upskill your designers to work fluently with AI — from research synthesis to AI-native product patterns.
Several engagements are internal or under wraps. These are ones I can show.
“I ship real, monetized products fast”
A multimodal entertainment platform — solo, concept to live in 8 weeks. Full subscription billing, cross-platform web + iOS/Android, real-time content delivery.
“I build sophisticated multi-agent + RAG systems”
A gamified preparedness app that profiles a household's risks and generates a personalized plan, powered by a multi-agent assessment engine and a custom retrieval store with rigorous output validation.
“I apply AI to regulated, real-world workflows”
An AI platform that guides nonprofits through legal setup, grant-readiness scoring, and application drafting — a compliance-heavy B2B SaaS built across the full grant lifecycle.
Founder & Principal, Zandi Experience Design
I've spent 25 years at the intersection of user experience, emerging technology, and enterprise delivery — leading product and UX for financial-services platforms, fintech apps, and health products used by millions.
Today I use AI to architect and ship full-stack products in 8-week cycles, and I bring that same build-it-for-real discipline to strategy work. I've consulted independently since 2008 and have run Zandi XD as a consultancy since 2020.
If you're a leader who knows you need AI but not where to start, that's exactly the conversation I'm built for.
An exceptional communicator, designer, and strategist who brings clarity to complexity.
Chad contributed not only his UI/UX expertise, but helped establish lean principles and design thinking.
His empathy for the user is what sets him apart. He pushes for what's right.
His creativity stretches beyond expectations — he will always create something better.
One of the strongest colleagues I've ever worked with. His creative vision elevated every project.
Perhaps the most innovative creative director our company has had the privilege to engage.
Tell me a little about where your team is with AI. I'll come back with a candid read on where to start — no pitch, no obligation.
